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Ms. Roy joined Medical Management Associates in July, 2009, after working independently for nine years as the owner of WorkSmart Medical, Inc. where she provided a broad range of operative consulting services to physician practices. She has over twenty years of experience in healthcare management with a multi-specialty background.
She is a Certified Medical Practice Executive (CMPE) with the Medical Group Management Association (MGMA). Ms. Roy is also a Certified Professional Coder (CPC) certified by the American Academy of Professional Coders (AAPC) in CPT, HCPCS and ICD-9-CM coding for physicians.
Her expertise incorporates all facets of medical practice management, specializing in revenue cycle management and staff productivity. Ms. Roy is also a certified medical software trainer with proficiency in implementation and software training, as well as software optimization and customization. She is experienced in the development of policies and procedures, along with simplification and streamlining of office processes. Her work promotes pro-active communications and smoother flow using less staff resources.
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