eCheck Bill Payment Instructions

Instructions for Completing the eCheck Payment Form

Thank you for choosing to pay via eCheck (ACH). To ensure a successful transaction, please carefully read and follow the instructions below when providing your banking account information.

1. Verify Your Bank Account Details
   • Ensure you have access to a valid checking account. Savings accounts are typically not eligible for eCheck payments.
   • Confirm that your account allows ACH (Automated Clearing House) transactions. Contact your bank if you’re unsure.
2. Gather Required Information
   You will need the following details to complete the form:
   • Bank Name: The name of your financial institution (e.g., Chase, Bank of America).
   • Account Holder Name: The name exactly as it appears on your bank account.
   • Routing Number: A 9-digit number identifying your bank. This can be found on the bottom left of your checks or in your online banking portal.
   • Account Number: Your bank account number, typically found next to the routing number on your checks or in your banking app.
   • Check Number (optional): If applicable, provide a check number from your checkbook for reference.
3. Enter Accurate Information
   • Double-check your routing and account numbers for accuracy. Errors in these numbers may result in a failed transaction or delays.
   • Ensure the account holder’s name matches the name on the bank account to avoid authorization issues.
4. Understand the Transaction Process
   • eCheck payments are processed electronically via ACH, which may take 3–5 business days to clear, depending on your bank.
   • Ensure sufficient funds are available in your account at the time of submission to avoid returned payments or fees.
   • You may see a temporary hold or pending transaction in your account while the payment is being processed.
5. Review Payment Amount
   • Verify the payment amount on the form before submitting. This is the amount that will be debited from your account.
   • If you have questions about the payment amount, contact us before submitting the form.
6. Secure Submission
   • This form is transmitted securely to protect your sensitive information. Do not share your banking details via email or unsecured methods.
   • If you’re unsure about the form’s security, contact us to confirm you’re using the correct payment portal.
7. Authorization
   • By submitting this form, you authorize [Your Company Name] to debit the specified amount from your bank account via ACH.
   • You may be required to agree to terms and conditions for eCheck payments, which will be provided with the form.
8. Keep a Record
   • Save a copy of the form or confirmation email for your records. You will receive a confirmation once the payment is processed.
   • Note the transaction reference ID (if provided) for future inquiries.